Tugasnya Mrs Warnaning waktu semester 3 , lumayan kali aja berguna untuk adek-adek kelasku :)
HONE HANPDLING
Nurse :”Good
afternoon. Puspita Hospital.
Can I
help you?”
Caller
:”Afternoon.Could I speak to Dr.Santi please?”
Nurse :” I'am
sorry.What is your name?”
Caller :” My name is
Linda.I'am doctor from Bhakti Husada Hospital”.
Nurse :”Please, wait
a minute”.
Caller :”All right”
Nurse :”I'am sorry,
Dr.Santi in this day is free.She isn't at hospital”.
Caller :”Yes, please
ask her to meet me tomorrow at Nadia Cafe”.
Nurse :”All right Dr.
, anything else?
Caller :”Yes please
ask her to call me this right”.
Nurse :”I'am
sorry.Can I have your phone number please?”
Caller :
“OK,083874214714”.
Nurse :”That is
083874214714?”
Caller : “That's
right”.
Nurse :”OK. I will give her your message”.
Caller :”Thank you”.
Nurse :”You are
welcome”.
GUEST HANDLING
Receptionist :“ Good morning”
Visitor :”
Morning”
Recepyionist: “Welcome ti Hotel Patra
What
can I do for you?”
Visitor : “I want to order one room for 2
days. Where is the room that blank?”
Receptionist : “Hmm..... Ok. You can stay in room number
292.”
Visitor :”OK”
Receptionist : “ I hope you enjoy your stay”
Visitor
:”Thank you”
Receptionis :”You are
welcome. Would you like some help with your luggage ?”
Visitor :”OK. My luggage very heavy. Please help me
to bring my luggage.”
Receptionist :”That's right. Here is your key.”
Visitor :”OK,
Yeach”
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